MyFitZMyFitZ support
Questions, bugs or ideas? Email MyFitZ@bangbangstudios.net. We usually reply within two business days.
Common questions
Where is my wardrobe stored?
On your device. If you turn on iCloud sync it is also stored in your own iCloud account. We never receive it.
How do the AI features work?
They stay off until you paste your own Anthropic or Google Gemini API key into AI Settings. The app asks before sending anything to a provider, and you can withdraw that permission or remove your key at any time.
How do I back up or move to a new phone?
Turn on iCloud sync, or use the in-app backup and restore it on the new device.
Photos aren't importing.
Check iPhone Settings, then MyFitZ, then Photos, and allow access to the photos you want to add.
How do I report a bug?
Email us with your device model, iOS version, the app version (in the app's settings) and what happened. A screenshot or screen recording helps a lot.
How do I delete my data?
Your data lives on your device. Delete items in the app, or delete the app to remove everything. Nothing is stored on our servers.
Still stuck?
Use the contact form and pick MyFitZ, or read the privacy policy.